SecureW2 Outage History
SecureW2 is up right nowPingoru has recorded 11 incidents for SecureW2: 7 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 3 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 2 | 10 of 744 (1%) |
| November 2026 | 0 | 0 of 123 (0%) |
Incidents, newest first
Major October 22, 2026 PHP Security Updates 4h 46m MultiOS, Advanced captive portal breakout
Started Oct 22, 2026, 03:56 AM UTC· resolved Oct 22, 2026, 08:43 AM UTC
- identified Oct 22, 2026, 03:56 AM UTC
MultiOS **Advanced captive portal breakout** is temporarily offline as a precautionary measure due to a global PHP security vulnerability. We are actively deploying PHP updates to restore services as quickly as possible. All other services, including MultiOS Public Pages, Mgmt Portal, Cloud RADIUS and Dynamic PKI are unaffected and remain fully operational. Thank you for your cooperation. SecureW2 Team
- resolved Oct 22, 2026, 08:43 AM UTC
MultiOS **Advanced captive portal breakout** is back online and fully operational again. Thanks for your patience.
Major October 21, 2026 PHP Security Updates 5h 20m MultiOS, Public Pages
Started Oct 21, 2026, 04:35 PM UTC· resolved Oct 21, 2026, 09:55 PM UTC
- identified Oct 21, 2026, 04:35 PM UTC
JoinNow MultiOS and the MultiOS Captive Portal are temporarily offline as a precautionary measure due to a global PHP security vulnerability. We are actively deploying PHP updates to restore services as quickly as possible. All other services, including Cloud RADIUS and Dynamic PKI, are unaffected and remain fully operational. Thank you for your cooperation. SecureW2 Team.
- resolved Oct 21, 2026, 09:55 PM UTC
MultiOS BYOD onboarding is back online and fully operational again.Thanks for your patience.
Major June 16, 2026 Degraded Functionality 2h 47m RadSec
Started Jun 16, 2026, 06:08 PM UTC· resolved Jun 16, 2026, 08:55 PM UTC
- investigating Jun 16, 2026, 06:08 PM UTC
Our services are experiencing intermittent functionality issues. We are currently working diligently to restore complete functionality soon. Thank you for your patience.
- identified Jun 16, 2026, 06:58 PM UTC
We have identified the issue and are currently working to resolve it as quickly as possible.
- resolved Jun 16, 2026, 08:55 PM UTC
We can confirm that the incident has been successfully resolved. Thank you for your patience and cooperation.
Major March 19, 2026 Slower than Normal Responsiveness 4h 41m MultiOS, Mgmt Portal
Started Mar 19, 2026, 10:33 AM UTC· resolved Mar 19, 2026, 03:15 PM UTC
- identified Mar 19, 2026, 10:33 AM UTC
You may experience slower than normal responsiveness while accessing the SecureW2 cloud mgmt admin portal. This may result in delays in loading or processing requests. Our team is aware of the issue and is actively working to resolve it and restore normal performance. All other services are not affected and are working as expected.
- resolved Mar 19, 2026, 03:15 PM UTC
We've now resolved the incident. Thanks for your patience.
Major March 2, 2026 Degraded Functionality 3h 4m MultiOS, Mgmt Portal, Cloud RADIUS, Global-1 and 4 more
Started Mar 02, 2026, 05:39 PM UTC· resolved Mar 02, 2026, 08:43 PM UTC
- identified Mar 02, 2026, 05:39 PM UTC
Our services are experiencing intermittent functionality issues. We are currently working diligently to restore complete functionality soon. Thank you for your patience.
- monitoring Mar 02, 2026, 07:31 PM UTC
We've fixed the core issue, and are waiting for things to recover.
- resolved Mar 02, 2026, 08:43 PM UTC
We are pleased to inform you that the incident has been successfully resolved. All systems are now fully operational. We appreciate your patience throughout this process.
Major January 9, 2026 Degraded Functionality 4h 8m Cloud RADIUS, Global-1, Global-2, Europe and 4 more
Started Jan 09, 2026, 03:40 PM UTC· resolved Jan 09, 2026, 07:49 PM UTC
- investigating Jan 09, 2026, 03:40 PM UTC
Some of our services are currently experiencing intermittent disruptions. Our team is actively working to restore full functionality as quickly as possible. Thank you for your patience.
- identified Jan 09, 2026, 04:25 PM UTC
We’ve identified the cause and are working to restore normal service as quickly as possible.
- identified Jan 09, 2026, 06:27 PM UTC
Fix validation is in progress, with production deployment expected within the next hour.
- monitoring Jan 09, 2026, 07:22 PM UTC
The root cause has been resolved, and we’re allowing time for services to fully recover.
- resolved Jan 09, 2026, 07:49 PM UTC
We’ve completed the resolution and services are operating normally. Thank you for your patience.
Major January 7, 2026 Degraded Functionality 2h 24m NetAuth, Guest RADIUS
Started Jan 07, 2026, 04:11 PM UTC· resolved Jan 07, 2026, 06:35 PM UTC
- investigating Jan 07, 2026, 04:11 PM UTC
Our services are experiencing intermittent functionality issues. We are currently working diligently to restore complete functionality soon. Thank you for your patience.
- identified Jan 07, 2026, 04:48 PM UTC
The team has identified what’s affecting the service and is working to restore normal operations.
- resolved Jan 07, 2026, 06:35 PM UTC
The incident has been resolved, and services are operating normally. Thank you for your patience.
Major September 26, 2025 Degraded Functionality 57m
Started Sep 26, 2025, 06:34 PM UTC· resolved Sep 26, 2025, 07:32 PM UTC
- resolved Sep 26, 2025, 07:32 PM UTC
We've now resolved the incident. Thanks for your patience.
Major July 13, 2025 Degraded Functionality 52m
Started Jul 13, 2025, 07:30 AM UTC· resolved Jul 13, 2025, 08:22 AM UTC
- resolved Jul 13, 2025, 08:22 AM UTC
We've now resolved the incident. Thanks for your patience.
Major May 18, 2025 Degraded Functionality 26m
Started May 18, 2025, 12:21 PM UTC· resolved May 18, 2025, 12:47 PM UTC
- resolved May 18, 2025, 12:47 PM UTC
We've now resolved the incident. Thanks for your patience.
Major May 8, 2025 Degraded Functionality 1h 52m
Started May 08, 2025, 03:45 AM UTC· resolved May 08, 2025, 05:37 AM UTC
- resolved May 08, 2025, 06:25 AM UTC
We recently experienced a temporary degradation in service functionality in the affected regions. The issue has been fully resolved, and we sincerely appreciate your patience and understanding during this time.