SecureW2 incident

Slower than Normal Responsiveness

Resolved after 4 hours 41 minutes, affecting MultiOS and Mgmt Portal, on March 19, 2026.

identified Mar 19, 2026, 10:33 AM UTC

You may experience slower than normal responsiveness while accessing the SecureW2 cloud mgmt admin portal. This may result in delays in loading or processing requests. Our team is aware of the issue and is actively working to resolve it and restore normal performance. All other services are not affected and are working as expected.

Started
Mar 19, 2026, 10:33 AM UTC
Resolved
Mar 19, 2026, 03:15 PM UTC
Duration
4h 41m
Detected by Pingoru
Mar 19, 2026, 10:33 AM UTC

Affected components

MultiOSMgmt Portal

Update timeline

  1. identified Mar 19, 2026, 10:33 AM UTC

    You may experience slower than normal responsiveness while accessing the SecureW2 cloud mgmt admin portal. This may result in delays in loading or processing requests. Our team is aware of the issue and is actively working to resolve it and restore normal performance. All other services are not affected and are working as expected.

  2. resolved Mar 19, 2026, 03:15 PM UTC

    We've now resolved the incident. Thanks for your patience.

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