SecurePay Australia incident

SecurePay - Risk Service Degradation - Increase in 159 Response Codes

Notice Resolved View vendor source →

SecurePay Australia experienced a notice incident on February 23, 2023 affecting Payment Processing - API (XML API, Java API) and Payment Processing - Web (SecureFrame, DirectPost, SecureBill) and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2023, 05:08 AM UTC
Resolved
Feb 23, 2023, 05:08 AM UTC
Duration
—
Detected by Pingoru
Feb 23, 2023, 05:08 AM UTC

Affected components

Payment Processing - API (XML API, Java API)Payment Processing - Web (SecureFrame, DirectPost, SecureBill)Payment processing - IVRPayment processing - BatchPayment Processing - SecurePay API

Update timeline

  1. resolved Feb 23, 2023, 05:08 AM UTC

    Our team has identified an error with processing of transactions for some SecurePay Merchants. This error resulted in an increase in 159 declined response codes between 15:05 and 15:35. Transactions that received these response codes should be reattempted. If you have any questions or concerns please feel free to reach out to us at [email protected] or 1300 786 756.