SecurePay Australia incident

SecurePay - Risk Service Degradation - Increase in 159 Response Codes on Scheduled Payments

Minor Resolved View vendor source →

SecurePay Australia experienced a minor incident on April 19, 2023 affecting Payment processing - Batch, lasting 19h. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2023, 03:01 AM UTC
Resolved
Apr 19, 2023, 10:01 PM UTC
Duration
19h
Detected by Pingoru
Apr 19, 2023, 03:01 AM UTC

Affected components

Payment processing - Batch

Update timeline

  1. identified Apr 19, 2023, 03:01 AM UTC

    Our team has identified an error with processing of scheduled payment transactions for a portion of SecurePay Merchants. This error has resulted in an increase in 159 response codes. We are currently investigating with our vendor and will provide more information once available. If you have any questions or concerns please feel free to reach out to us at [email protected] or 1300 786 756

  2. resolved Apr 19, 2023, 10:01 PM UTC

    We have completed a fix on this issue with our third party vendor and the issue is resolved. Scheduled payments are now processing as per normal. If you have any questions or concerns please feel free to reach out to us at [email protected] or 1300 786 756