SecurePay Australia incident

SecurePay Website www.securepay.com.au currently unavailable

Minor Resolved View vendor source →

SecurePay Australia experienced a minor incident on March 13, 2023 affecting Payment Processing - Web (SecureFrame, DirectPost, SecureBill), lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2023, 09:25 PM UTC
Resolved
Mar 13, 2023, 10:28 PM UTC
Duration
1h 3m
Detected by Pingoru
Mar 13, 2023, 09:25 PM UTC

Affected components

Payment Processing - Web (SecureFrame, DirectPost, SecureBill)

Update timeline

  1. identified Mar 13, 2023, 09:25 PM UTC

    We have identified an issue with our website www.securepay.com.au. It is currently unavailable. Our technical teams have been engaged and are investigating the problem. Transactions across SecurePay integrations are not affected and are transacting as per normal. If you have any questions, please contact our Customer Experience team on 1300 786 756 option 2 or via [email protected]

  2. resolved Mar 13, 2023, 10:28 PM UTC

    The issue has been resolved and www.securepay.com.au is available. If you have any questions, please contact our Customer Experience team on 1300 786 756 option 2 or via [email protected]