Secureframe Outage History

Secureframe is up right now

Pingoru has recorded 49 incidents for Secureframe: 9 in the last 12 months and 0 in the last 90 days.

Source: status.secureframe.com

49incidents recorded
9last 12 months
0last 90 days
3 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking Secureframe in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202610 of 720 (0%)
May 202610 of 744 (0%)
June 202618 of 720 (1%)
July 202612 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 744 (0%)
November 202600 of 86 (0%)

Incidents, newest first

Critical July 10, 2026 Elevated errors with third party vendor 1h 32m Web Application, API, Trust

Started Jul 10, 2026, 05:25 PM UTC· resolved Jul 10, 2026, 06:57 PM UTC

  1. monitoring Jul 10, 2026, 05:25 PM UTC

    We're experiencing an elevated level of API errors with a third party vendor. This is causing app wide issues.

  2. monitoring Jul 10, 2026, 05:27 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Jul 10, 2026, 06:29 PM UTC

    Affected services are coming back online and error rates are returning to normal levels. Our team is continuing to monitor the recovery to ensure stability. We'll post another update shortly / once the incident is fully resolved. Thank you for your patience.

  4. monitoring Jul 10, 2026, 06:37 PM UTC

    Affected services are coming back online and error rates are returning to normal. We're continuing to monitor the recovery to ensure stability.

  5. resolved Jul 10, 2026, 06:57 PM UTC

    The third-party service has recovered and all affected services are fully operational. We've confirmed normal performance. Thank you for your patience.

Read the full incident report →

Major June 9, 2026 Secureframe Agent devices missing from inventory 7h 32m Secureframe Agent

Started Jun 09, 2026, 06:39 PM UTC· resolved Jun 10, 2026, 02:11 AM UTC

  1. identified Jun 09, 2026, 06:39 PM UTC

    We've identified an issue where some devices managed by the Secureframe Agent dropped out of asset inventory, which is causing related tests to fail.

  2. resolved Jun 10, 2026, 02:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 27, 2026 Sign in issues with "Sign in with Microsoft" 32m Web Application

Started May 27, 2026, 07:12 PM UTC· resolved May 27, 2026, 07:44 PM UTC

  1. investigating May 27, 2026, 07:12 PM UTC

    We are aware of issues with using the "Sign in with Microsoft" login to the Secureframe application. We have identified a cause and we are starting mitigation

  2. identified May 27, 2026, 07:21 PM UTC

    The issue is identified, and we are also seeing Microsoft Intune syncs failing due to a similar issue. Both fixes are forthcoming shortly.

  3. identified May 27, 2026, 07:23 PM UTC

    Azure Devops syncs are similarly affected, with the same fix planned.

  4. monitoring May 27, 2026, 07:39 PM UTC

    A fix has been implemented and we are monitoring.

  5. resolved May 27, 2026, 07:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 1, 2026 Cloud Sync Failures - Secureframe Platform 25m Web Application

Started Apr 01, 2026, 04:11 PM UTC· resolved Apr 01, 2026, 04:36 PM UTC

  1. identified Apr 01, 2026, 04:11 PM UTC

    We have identified an issue where Cloud Syncs failed overnight, and may have incorrectly updated Cloud Test statuses.

  2. identified Apr 01, 2026, 04:24 PM UTC

    We have started remediation to resync these connections across the plaform.

  3. resolved Apr 01, 2026, 04:36 PM UTC

    This incident has been resolved, and tests should now show the correct values.

Read the full incident report →

Major February 23, 2026 Secureframe Agent - UK - syncs are not working 3h 15m Secureframe Agent

Started Feb 23, 2026, 07:03 PM UTC· resolved Feb 23, 2026, 10:19 PM UTC

  1. identified Feb 23, 2026, 07:03 PM UTC

    We have identified the issue and are working on a remediation now.

  2. identified Feb 23, 2026, 07:27 PM UTC

    We are continuing to work on the fix for this issue.

  3. identified Feb 23, 2026, 07:55 PM UTC

    We are continuing to work on the fix for this issue.

  4. identified Feb 23, 2026, 09:17 PM UTC

    We are continuing to work on the fix for this issue.

  5. resolved Feb 23, 2026, 10:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 20, 2026 Issues with Google Workspace connections 7h 1m Web Application

Started Jan 20, 2026, 04:59 PM UTC· resolved Jan 21, 2026, 12:00 AM UTC

  1. identified Jan 20, 2026, 04:59 PM UTC

    We have identified an issue with Secureframe integrations being disconnected from Google Workspaces, this issue has been corrected and we will reconnect any disconnected integrations affected.

  2. identified Jan 20, 2026, 08:27 PM UTC

    We are deploying a fix for this shortly - this fix will automatically reconnect these disconnected integrations.

  3. monitoring Jan 20, 2026, 11:49 PM UTC

    A fix has been implemented and is rolling out to all affected customers.

  4. resolved Jan 21, 2026, 12:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 12, 2025 Personnel Page Crashing for US/UK users 2h 21m Web Application

Started Dec 12, 2025, 06:51 PM UTC· resolved Dec 12, 2025, 09:12 PM UTC

  1. investigating Dec 12, 2025, 06:51 PM UTC

    We are currently investigating this issue.

  2. investigating Dec 12, 2025, 07:29 PM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 12, 2025, 07:57 PM UTC

    We are continuing to investigate this issue.

  4. identified Dec 12, 2025, 08:13 PM UTC

    The issue has been identified and we are implementing a fix.

  5. identified Dec 12, 2025, 08:30 PM UTC

    We have validated a fix for this issue, and will be deploying this fix to our Production code and all regions shortly.

  6. resolved Dec 12, 2025, 09:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 5, 2025 Increased error rates with login 13m Web Application

Started Dec 05, 2025, 09:22 AM UTC· resolved Dec 05, 2025, 09:36 AM UTC

  1. identified Dec 05, 2025, 09:22 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Dec 05, 2025, 09:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 05, 2025, 09:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025 Secureframe US and UK appplications unavailable 2h 33m Web Application

Started Nov 18, 2025, 12:11 PM UTC· resolved Nov 18, 2025, 02:45 PM UTC

  1. identified Nov 18, 2025, 12:11 PM UTC

    Cloudflare, which serves all Secureframe application services, is experiencing a global connectivity issue. You may experience errors while attempting to use the Secureframe application. We are monitoring this situation.

  2. identified Nov 18, 2025, 12:13 PM UTC

    Cloudflare is working on this issue, this status will be updated as the Cloudflare status impacts the Secureframe application. You may experience intermittent issues using the Secureframe application. See https://www.cloudflarestatus.com/ for more information.

  3. identified Nov 18, 2025, 12:24 PM UTC

    Cloudflare is still investigating the issue. For more information, see https://www.cloudflarestatus.com/

  4. identified Nov 18, 2025, 12:29 PM UTC

    Cloudflare services are recovering, but customers may continue to observe higher-than-normal error rates as they continue remediation efforts. For more information, see https://www.cloudflarestatus.com/

  5. identified Nov 18, 2025, 12:39 PM UTC

    The Secureframe application should be generally available in the US and UK regions. For more information, see https://www.cloudflarestatus.com/

  6. monitoring Nov 18, 2025, 12:48 PM UTC

    Cloudflare continues to experience intermittent connectivity issues, affecting the Secureframe application in the US and UK regions. Some users may continue to experience intermittent errors on the Secureframe application as Cloudflare continues to work on the issue. For more information, see https://www.cloudflarestatus.com/

  7. monitoring Nov 18, 2025, 01:06 PM UTC

    Cloudflare continues to experience intermittent connectivity issues, affecting the Secureframe application in the US and UK regions. Some users may continue to experience intermittent errors on the Secureframe application as Cloudflare continues to work on the issue. For more information, see https://www.cloudflarestatus.com/

  8. monitoring Nov 18, 2025, 01:22 PM UTC

    Cloudflare continues to experience intermittent connectivity issues, affecting the Secureframe application in the US and UK regions. Some users may continue to experience intermittent errors on the Secureframe application as Cloudflare continues to work on the issue. For more information, see https://www.cloudflarestatus.com/

  9. monitoring Nov 18, 2025, 01:41 PM UTC

    The Secureframe application continues to be affected by the widespread Cloudflare outage. We are monitoring the situation at this time. The Secureframe app in the US and UK regions is currently unavailable.

  10. resolved Nov 18, 2025, 02:45 PM UTC

    Cloudflare has implemented a fix to their service. The Secureframe app is functioning normally at this time.

Read the full incident report →

Minor February 6, 2025 Company Tests/Test Library May Show Incomplete Results 4h 39m Web Application

Started Feb 06, 2025, 03:41 PM UTC· resolved Feb 06, 2025, 08:20 PM UTC

  1. identified Feb 06, 2025, 03:41 PM UTC

    Some data in Company Test and Test Libraries may not be showing in the application. We have a mitigation strategy in place and are updating data now.

  2. identified Feb 06, 2025, 04:21 PM UTC

    We are continuing to work on this issue.

  3. monitoring Feb 06, 2025, 04:41 PM UTC

    We are currently remediating this issue, and users should start seeing more tests data, and can manually refresh tests in the app as needed.

  4. monitoring Feb 06, 2025, 05:29 PM UTC

    Remediation is still in progress. Overall the application is operational.

  5. monitoring Feb 06, 2025, 06:51 PM UTC

    Most data has been restored at this time, and we estimate full restoration within the next 2 hours.

  6. monitoring Feb 06, 2025, 07:48 PM UTC

    The remediation is nearing completion. This status will be updated when complete.

  7. resolved Feb 06, 2025, 08:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 23, 2025 Degraded Web Application 40m Web Application

Started Jan 23, 2025, 11:53 PM UTC· resolved Jan 24, 2025, 12:33 AM UTC

  1. investigating Jan 23, 2025, 11:53 PM UTC

    We are currently investigating this issue

  2. resolved Jan 24, 2025, 12:33 AM UTC

    This incident has been resolved.

Read the full incident report →