Secureframe incident

Secureframe US and UK appplications unavailable

Major Resolved View vendor source →

Secureframe experienced a major incident on November 18, 2025 affecting Web Application, lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:11 PM UTC
Resolved
Nov 18, 2025, 02:45 PM UTC
Duration
2h 33m
Detected by Pingoru
Nov 18, 2025, 12:11 PM UTC

Affected components

Web Application

Update timeline

  1. identified Nov 18, 2025, 12:11 PM UTC

    Cloudflare, which serves all Secureframe application services, is experiencing a global connectivity issue. You may experience errors while attempting to use the Secureframe application. We are monitoring this situation.

  2. identified Nov 18, 2025, 12:13 PM UTC

    Cloudflare is working on this issue, this status will be updated as the Cloudflare status impacts the Secureframe application. You may experience intermittent issues using the Secureframe application. See https://www.cloudflarestatus.com/ for more information.

  3. identified Nov 18, 2025, 12:24 PM UTC

    Cloudflare is still investigating the issue. For more information, see https://www.cloudflarestatus.com/

  4. identified Nov 18, 2025, 12:29 PM UTC

    Cloudflare services are recovering, but customers may continue to observe higher-than-normal error rates as they continue remediation efforts. For more information, see https://www.cloudflarestatus.com/

  5. identified Nov 18, 2025, 12:39 PM UTC

    The Secureframe application should be generally available in the US and UK regions. For more information, see https://www.cloudflarestatus.com/

  6. monitoring Nov 18, 2025, 12:48 PM UTC

    Cloudflare continues to experience intermittent connectivity issues, affecting the Secureframe application in the US and UK regions. Some users may continue to experience intermittent errors on the Secureframe application as Cloudflare continues to work on the issue. For more information, see https://www.cloudflarestatus.com/

  7. monitoring Nov 18, 2025, 01:06 PM UTC

    Cloudflare continues to experience intermittent connectivity issues, affecting the Secureframe application in the US and UK regions. Some users may continue to experience intermittent errors on the Secureframe application as Cloudflare continues to work on the issue. For more information, see https://www.cloudflarestatus.com/

  8. monitoring Nov 18, 2025, 01:22 PM UTC

    Cloudflare continues to experience intermittent connectivity issues, affecting the Secureframe application in the US and UK regions. Some users may continue to experience intermittent errors on the Secureframe application as Cloudflare continues to work on the issue. For more information, see https://www.cloudflarestatus.com/

  9. monitoring Nov 18, 2025, 01:41 PM UTC

    The Secureframe application continues to be affected by the widespread Cloudflare outage. We are monitoring the situation at this time. The Secureframe app in the US and UK regions is currently unavailable.

  10. resolved Nov 18, 2025, 02:45 PM UTC

    Cloudflare has implemented a fix to their service. The Secureframe app is functioning normally at this time.