Secureframe incident

Issues with Google Workspace connections

Major Resolved View vendor source →

Secureframe experienced a major incident on January 20, 2026 affecting Web Application, lasting 7h 1m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2026, 04:59 PM UTC
Resolved
Jan 21, 2026, 12:00 AM UTC
Duration
7h 1m
Detected by Pingoru
Jan 20, 2026, 04:59 PM UTC

Affected components

Web Application

Update timeline

  1. identified Jan 20, 2026, 04:59 PM UTC

    We have identified an issue with Secureframe integrations being disconnected from Google Workspaces, this issue has been corrected and we will reconnect any disconnected integrations affected.

  2. identified Jan 20, 2026, 08:27 PM UTC

    We are deploying a fix for this shortly - this fix will automatically reconnect these disconnected integrations.

  3. monitoring Jan 20, 2026, 11:49 PM UTC

    A fix has been implemented and is rolling out to all affected customers.

  4. resolved Jan 21, 2026, 12:00 AM UTC

    This incident has been resolved.