SecureCo experienced a major incident on September 16, 2025 affecting Australia and New Zealand, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
AustraliaNew Zealand
Update timeline
- investigating Sep 16, 2025, 09:05 AM UTC
We have been notified by one of our carriage suppliers of an incident affecting Australia and New Zealand. We will provide further information when available.
- monitoring Sep 16, 2025, 09:09 AM UTC
Our carriage partner has notified us that the issue has been resolved now. We have validated that the service has been restored via test calls from our side and will continue to monitor the situation.
- resolved Sep 16, 2025, 09:44 AM UTC
This incident has been resolved.