Secure Malware Analytics incident

All SMA sites unable to accept new submissions

Resolved on April 1, 2025, affecting US Threat Grid Portal (Panacea) and EU Threat Grid Portal (Panacea) and 1 more.

resolved Apr 01, 2025, 01:50 AM UTC

Due to database error SMA in all regions were unable to accepts new submissions during 00:00 UTC - 01:04 UTC 2025-04-01. Issue is now resolved.

Started
Apr 01, 2025, 01:50 AM UTC
Resolved
Apr 01, 2025, 01:50 AM UTC
Duration
–
Detected by Pingoru
Apr 01, 2025, 01:50 AM UTC

Affected components

US Threat Grid Portal (Panacea)EU Threat Grid Portal (Panacea)Canada Threat Grid Portal (Panacea)Australia Threat Grid Portal (Panacea)

Update timeline

  1. resolved Apr 01, 2025, 01:50 AM UTC

    Due to database error SMA in all regions were unable to accepts new submissions during 00:00 UTC - 01:04 UTC 2025-04-01. Issue is now resolved.

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