SearchStax incident

Site Search App Creation Failing in North Virginia

Minor Resolved View vendor source →

SearchStax experienced a minor incident on May 22, 2026 affecting Admin App, lasting 2h 47m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2026, 02:58 PM UTC
Resolved
May 22, 2026, 05:46 PM UTC
Duration
2h 47m
Detected by Pingoru
May 22, 2026, 02:58 PM UTC

Affected components

Admin App

Update timeline

  1. investigating May 22, 2026, 02:58 PM UTC

    Site Search App Creation is failing in North Virginia region starting 8:04am UTC. Our team is currently investigating the issue.

  2. identified May 22, 2026, 05:16 PM UTC

    Our team had identified a lag in our databases that is causing the creations to fail. We are working to remedy that.

  3. resolved May 22, 2026, 05:46 PM UTC

    App Creation is now working in North Virginia. Any apps that failed during the incident window have been fixed.