SearchStax Outage History

Mar 20, 17:00 PDT Completed - The scheduled maintenance has been completed. Mar 17, 17:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 13, 15:18 PDT Scheduled - We are performing scheduled hardware maintenance on customer Solr cluster deployments hosted on Microsoft Azure that are on private VNets. This maintenance involves a hardware configuration update and is designed to be fully transparent, with no expected downtime or service interruption. Maintenance Schedule: March 18 - March 20, 2026 We will monitor all systems throughout the maintenance window and will provide updates if there are any changes to the announced impact.

Feb 20, 23:00 PST Completed - The scheduled maintenance has been completed. Jan 19, 16:00 PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 17, 11:06 PST Scheduled - We are performing scheduled hardware maintenance on customer-dedicated Solr cluster deployments hosted on Microsoft Azure. This maintenance involves a hardware configuration update and is designed to be fully transparent, with no expected downtime or service interruption. The maintenance will be executed in phases according to service tier and Azure cloud region during the following windows: Gold Deployments: January 19, 2026 – January 23, 2026 Platinum Deployments: January 26, 2026 – January 30, 2026 - Azure Regions: Australia East, Canada Central, Canada East, Central India, Central US, East Asia, North Central US, South Central US Platinum/Plus Deployments: February 2, 2026 – February 6, 2026 - Azure Regions: East US, France Central, Germany West Central, Japan East, Japan West Platinum/Plus Deployments: February 9, 2026 – February 13, 2026 - Azure Regions: East US 2, Southeast Asia, UK South, UK West, West Central US, North Europe, Norway East Platinum/Plus Deployments: February 16, 2026 – February 20, 2026 - Azure Regions: West Europe, West US, West US 2, West US 3, UAE North We will monitor all systems throughout the maintenance and will provide updates if there are any changes.