Resolved after 48 days 23 hours, on May 30, 2020.
A fix has been implemented and we are monitoring the results.
Update timeline
- identified May 30, 2020, 04:20 PM UTC
On May 30, 2020 the commonly used Sectigo (Comodo) Root certificate, named the AddTrust External CA Root has expired. More information about this can be found here: https://support.sectigo.com/Com_KnowledgeDetailPage?Id=kA03l00000117WR#Q2 As the article explains, there is no extra action required on the server-side. However, if your application is having issues connecting, please contact us at [email protected] and we can remove the certificate from the chain.
- monitoring May 30, 2020, 05:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 18, 2020, 04:12 PM UTC
This incident has been resolved.
Your product runs on more than SearchStax
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.