SearchStax incident

Elevated errors for Pulse service

Resolved after 2 hours 6 minutes, on December 3, 2020.

resolved Dec 03, 2020, 06:41 PM UTC

From December 3 12:04pm UTC to 2:06pm UTC, SearchStax Pulse service experienced elevated 500-level responses for the Pulse API requests. During the incident window, Pulse data for the deployments will show missing data points. The issue has been resolved.

Started
Dec 03, 2020, 12:00 PM UTC
Resolved
Dec 03, 2020, 02:06 PM UTC
Duration
2h 6m
Detected by Pingoru
Dec 03, 2020, 12:00 PM UTC

Update timeline

  1. resolved Dec 03, 2020, 06:41 PM UTC

    From December 3 12:04pm UTC to 2:06pm UTC, SearchStax Pulse service experienced elevated 500-level responses for the Pulse API requests. During the incident window, Pulse data for the deployments will show missing data points. The issue has been resolved.

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