SearchStax incident

Elevated Error rate on Serverless Endpoints in us-east-1 regions

Resolved after 50 minutes, on June 13, 2023.

identified Jun 13, 2023, 08:37 PM UTC

We are observing an elevated error rate in us-east-1 Serverless Solr deployments and SaerchStax Studio Related Searches and Popular Searches endpoints. There is an outage in AWS us-east-1 affecting these service and our team is looking into it.

Started
Jun 13, 2023, 07:47 PM UTC
Resolved
Jun 13, 2023, 08:37 PM UTC
Duration
50m
Detected by Pingoru
Jun 13, 2023, 07:47 PM UTC

Update timeline

  1. identified Jun 13, 2023, 08:37 PM UTC

    We are observing an elevated error rate in us-east-1 Serverless Solr deployments and SaerchStax Studio Related Searches and Popular Searches endpoints. There is an outage in AWS us-east-1 affecting these service and our team is looking into it.

  2. resolved Jun 13, 2023, 08:37 PM UTC

    This incident has been resolved.

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