SearchStax incident
Multiple Solr Deployments in Azure - Australia East Region Degraded or Down
Resolved after 8 hours 25 minutes, affecting Customer Dedicated Deployments, on August 30, 2023.
This incident has been resolved and all deployments impacted have now recovered.
Affected components
Update timeline
- identified Aug 30, 2023, 01:59 PM UTC
Multiple Solr Deployments in Azure - Australia East Region have been reported to be Degraded or Down. If you are on a DR plan with us, your DR should now be activated. This outage has been caused by an ongoing issue in this region on Azure due to a power surge. You can monitor the status of this issue on Azure here - https://azure.status.microsoft/en-us/status
- identified Aug 30, 2023, 03:24 PM UTC
Azure has had no update on this issue since our last update. Our team continues to monitor, and Cold DRs are being prioritized per the RTO requirements.
- identified Aug 30, 2023, 08:34 PM UTC
Most of the affected Solr deployments have fully recovered. Deployments with DRs that have recovered have been switched back to their Primary cluster.
- resolved Aug 30, 2023, 10:24 PM UTC
This incident has been resolved and all deployments impacted have now recovered.
Your product runs on more than SearchStax
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services