Resolved after 4 days 23 hours, affecting Analytics API, on July 2, 2025.
Our team has identified the issue and implemented a solution. With this, all APIs are now operational. Our team is now monitoring to ensure the performance is not impacted in any way.
Affected components
Update timeline
- investigating Jul 02, 2025, 05:17 PM UTC
We have observed increased error rate on Site Search Analytics Clusters in US East Region. What is affected for US East Region: * Site Search Analytics Metrics on Site Search Dashboard have an increased Error Rate. You could be seeing errors on Dashboard for Analytics as you log in. * Site Search Reporting APIs have an increased Error Rate * Analytics Tracking APIs have an increased Error Rate
- investigating Jul 02, 2025, 05:40 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 02, 2025, 06:30 PM UTC
Our team has identified the issue and implemented a solution. With this, all APIs are now operational. Our team is now monitoring to ensure the performance is not impacted in any way.
- resolved Jul 07, 2025, 04:52 PM UTC
This incident has been resolved.
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