Scratchpay incident

scratchpay.com is currently experiencing an outage

Critical Resolved View vendor source →

Scratchpay experienced a critical incident on February 16, 2026 affecting scratchpay.com, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Feb 16, 2026, 12:36 PM UTC
Resolved
Feb 16, 2026, 01:31 PM UTC
Duration
55m
Detected by Pingoru
Feb 16, 2026, 12:36 PM UTC

Affected components

scratchpay.com

Update timeline

  1. investigating Feb 16, 2026, 12:36 PM UTC

    We are aware that scratchpay.com is currently unavailable and our team is actively investigating the issue. We do not have an estimated time of resolution at this time, but will provide updates as more information becomes available.

  2. monitoring Feb 16, 2026, 12:55 PM UTC

    scratchpay.com has been restored and we're actively monitoring the service.

  3. resolved Feb 16, 2026, 01:31 PM UTC

    Our internal team has confirmed the scratchpay.com service is fully restored.