Scorechain had 11 outages in the last 2 years totaling 29h 39m of downtime — averaging 0.5 incidents per month.
There were 11 Scorechain outages since June 12, 2025 totaling 29h 39m of downtime. Each is summarised below — incident details, duration, and resolution information.
The Dogecoin blockchain synchronization is currently blocked. We are currently working on a fix, we'll keep you updated.
We have implemented a fix in our Dogecoin block parser. All Dogecoin servers have been fully restored and are up-to-date on the chain.
Hello, Due to an incident at one of our service providers, the TON blockchain synchronization is blocked at since Saturday, 21 February 2026 08:01 GMT. We are currently working on a workaround. Regards
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
We are now synced again with TON blockchain, Thanks for your patience.
We have identified an outage impacting access to Solana blockchain related components. We are actively working on a fix to restore access to Solana blockchain scoring. We will keep you updated.
A fix has been applied and Solana access is restored. We are currently monitoring stability.
This incident has been resolved.
Hello, Due to an incident at one of our service providers, the TON blockchain synchronization is blocked at block 1763470762. We are currently working on a workaround. Regards
The problem is now resolved. We apologize for the inconvenience.
Custom scores for entities and entity types are currently not applied in the scoring algorithm. Default scores have been used since a few hours ago. Our team is working to fix this as soon as possible. We will keep your informed
The issue has been resolved. Services are now back to normal. We apologize for any inconvenience caused.
We are currently monitoring the situation as Polygon node operators work to resolve an issue causing the blockchain to halt. At this time, no new blocks are being produced. We will provide updates as more information becomes available.
This incident has been resolved.
We are currently experiencing a delay of approximately 6 hours in importing blocks from the TRON blockchain. The issue has been identified, and a fix is currently being deployed. We are closely monitoring the situation and will provide updates as progress is made. Thank you for your patience and understanding.
A fix has been implemented, and the backlog is now being processed. We estimate that the delay will be fully resolved within approximately 3 hours. We are continuing to monitor the situation and will provide updates as needed. Thank you for your patience and understanding.
The issue causing a delay of approximately 6 hours in importing blocks from the TRON blockchain has been fully resolved. A fix was successfully implemented, and the backlog has been cleared. The system is now fully operational and up to date. Thank you for your patience during this incident.
We would like to inform you that we are currently experiencing issues with the risk scoring of UTXO-based assets such as Bitcoin, Litecoin, and similar blockchains. Please do not rely on the scoring and amounts for these assets at this time. Our technical team is actively working on resolving the issue, and we will notify you as soon as the situation is restored. We apologize for the inconvenience and thank you for your understanding.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
The incident has been resolved.
We’re currently experiencing a production issue affecting the search functionality. We sincerely apologize for the inconvenience and are actively working to resolve the issue as quickly as possible. In the meantime, the scoring feature is still fully operational. You can continue using it directly via the following link: - https://app.scorechain.com/address/{BLOCKCHAIN}/{ADDRESS_HASH} - https://app.scorechain.com/transaction/{BLOCKCHAIN}/{TRANSACTION_HASH}
The root cause have been identified and fully resolved. We apologize for the inconvenience.
At 11:20 PM CEST, we experienced a loss of connectivity to our primary database due to a network issue at one of our hosting providers. Our monitoring systems promptly alerted us, and our team began investigating immediately. Connectivity was restored at 11:50 PM CEST. During the outage, all services were impacted. This led to API call errors and delays in alert processing. The incident is now fully resolved, and all services have been restored. We are actively monitoring the situation to ensure continued stability. We apologize for the inconvenience and thank you for your patience.
We are currently experiencing an increase in 500 errors due to issues with an underlying provider. Our team is actively monitoring the situation and working on a resolution.
The situation has now returned to normal. We are continuing to monitor to ensure stability. Thank you for your patience.