Scorechain incident

Temporary Scoring Issue on UTXO-based Assets

Major Resolved View vendor source →

Scorechain experienced a major incident on July 15, 2025 affecting API and application, lasting 4h 41m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2025, 10:00 AM UTC
Resolved
Jul 15, 2025, 02:41 PM UTC
Duration
4h 41m
Detected by Pingoru
Jul 15, 2025, 10:00 AM UTC

Affected components

API and application

Update timeline

  1. investigating Jul 15, 2025, 01:11 PM UTC

    We would like to inform you that we are currently experiencing issues with the risk scoring of UTXO-based assets such as Bitcoin, Litecoin, and similar blockchains. Please do not rely on the scoring and amounts for these assets at this time. Our technical team is actively working on resolving the issue, and we will notify you as soon as the situation is restored. We apologize for the inconvenience and thank you for your understanding.

  2. monitoring Jul 15, 2025, 02:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 15, 2025, 02:40 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 15, 2025, 02:41 PM UTC

    The incident has been resolved.