Scorechain incident

Database Connectivity Incident Due to Network Issue at Hosting Provider

Major Resolved View vendor source →

Scorechain experienced a major incident on July 2, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2025, 09:30 PM UTC
Resolved
Jul 02, 2025, 09:30 PM UTC
Duration
—
Detected by Pingoru
Jul 02, 2025, 09:30 PM UTC

Update timeline

  1. resolved Jul 02, 2025, 10:32 PM UTC

    At 11:20 PM CEST, we experienced a loss of connectivity to our primary database due to a network issue at one of our hosting providers. Our monitoring systems promptly alerted us, and our team began investigating immediately. Connectivity was restored at 11:50 PM CEST. During the outage, all services were impacted. This led to API call errors and delays in alert processing. The incident is now fully resolved, and all services have been restored. We are actively monitoring the situation to ensure continued stability. We apologize for the inconvenience and thank you for your patience.