Scorechain incident

Service Alert: Search Functionality Issue

Minor Resolved View vendor source →

Scorechain experienced a minor incident on July 11, 2025 affecting API and application, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2025, 09:18 AM UTC
Resolved
Jul 11, 2025, 09:59 AM UTC
Duration
40m
Detected by Pingoru
Jul 11, 2025, 09:18 AM UTC

Affected components

API and application

Update timeline

  1. investigating Jul 11, 2025, 09:18 AM UTC

    We’re currently experiencing a production issue affecting the search functionality. We sincerely apologize for the inconvenience and are actively working to resolve the issue as quickly as possible. In the meantime, the scoring feature is still fully operational. You can continue using it directly via the following link: - https://app.scorechain.com/address/{BLOCKCHAIN}/{ADDRESS_HASH} - https://app.scorechain.com/transaction/{BLOCKCHAIN}/{TRANSACTION_HASH}

  2. resolved Jul 11, 2025, 09:59 AM UTC

    The root cause have been identified and fully resolved. We apologize for the inconvenience.