Ongoing since 02:56 PM UTC, affecting Performance Matters.
A fix has been deployed to address the issue affecting Performance Matters OLA Secure. Our teams are monitoring the environment to confirm service stability.
Affected components
Update timeline
- investigating Nov 02, 2026, 02:56 PM UTC
We are investigating reports of users being unable to access Performance Matters OLA Secure using SSO through the Respondus LockDown Browser entry point. This issue is limited to OLA Secure SSO access. Regular OLA login is not impacted and remains available. Our teams are actively investigating and working toward a resolution.
- identified Nov 02, 2026, 03:33 PM UTC
We have identified the issue affecting Performance Matters OLA Secure and are actively working toward a resolution. The impact is limited to OLA Secure. We will provide additional updates as progress is made.
- monitoring Nov 02, 2026, 04:06 PM UTC
A fix has been deployed to address the issue affecting Performance Matters OLA Secure. Our teams are monitoring the environment to confirm service stability.
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