SchoolMint incident
Service Status: Schoolrunner Mobile App Issues
SchoolMint experienced a minor incident on July 21, 2026 affecting Schoolrunner, lasting 2d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 21, 2026, 02:34 PM UTC
We are currently experiencing issues with the Schoolrunner Mobile App, where users may see an "Error Loading" message. Rest assured, our engineering team is actively working on a fix. We will keep you updated and share more information as soon as it becomes available. Thank you for your patience!
- investigating Jul 21, 2026, 06:56 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 21, 2026, 06:58 PM UTC
The issue has been identified and we are currently testing the fix.
- monitoring Jul 22, 2026, 06:33 PM UTC
A fix for the Schoolrunner app has been released for Android devices. The fix for iOS devices is currently in progress.
- resolved Jul 23, 2026, 03:02 PM UTC
A fix has been implemented for the Schoolrunner app on iOS. Thank you for your patience!