SchoolMint incident

Service Status: Schoolrunner Mobile App Issues

Minor Ongoing View vendor source →

SchoolMint is currently experiencing a minor incident affecting Schoolrunner, which began 1d ago. The vendor's full update timeline is below.

Started
Jul 21, 2026, 02:34 PM UTC
Resolved
Ongoing
Duration
● 1d 6h
Detected by Pingoru
Jul 21, 2026, 02:34 PM UTC

Affected components

Schoolrunner

Update timeline

  1. investigating Jul 21, 2026, 02:34 PM UTC

    We are currently experiencing issues with the Schoolrunner Mobile App, where users may see an "Error Loading" message. Rest assured, our engineering team is actively working on a fix. We will keep you updated and share more information as soon as it becomes available. Thank you for your patience!

  2. investigating Jul 21, 2026, 06:56 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 21, 2026, 06:58 PM UTC

    The issue has been identified and we are currently testing the fix.

  4. monitoring Jul 22, 2026, 06:33 PM UTC

    A fix for the Schoolrunner app has been released for Android devices. The fix for iOS devices is currently in progress.