Ongoing since 04:40 PM UTC, affecting Naviance.
Our teams have identified the cause of the search-related issues affecting Naviance and are actively testing a fix. In the meantime, users can use one of the below: - Search for students using the Student Search field. - Locate students through the Advanced Search option. - Toggle the New Student Experience. We will provide another update as progress is made.
Affected components
Update timeline
- investigating Nov 05, 2026, 04:40 PM UTC
We are investigating reports of issues with student roster within Naviance. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
- investigating Nov 05, 2026, 05:33 PM UTC
We are investigating an interruption affecting Student Roster functionality within Naviance. Our teams are actively investigating and working toward a resolution. We will continue to provide regular updates.
- identified Nov 05, 2026, 05:39 PM UTC
Our teams have identified the cause of the search-related issues affecting Naviance and are actively testing a fix. In the meantime, users can use one of the below: - Search for students using the Student Search field. - Locate students through the Advanced Search option. - Toggle the New Student Experience. We will provide another update as progress is made.
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