SchoolMessenger incident

Customer Central Access Issue

Resolved after 10 minutes, affecting PowerSchool Customer Central, on October 27, 2026.

investigating Oct 27, 2026, 05:24 PM UTC

We are continuing to investigate this issue.

Started
Oct 27, 2026, 05:21 PM UTC
Resolved
Oct 27, 2026, 05:31 PM UTC
Duration
10m
Detected by Pingoru
Oct 27, 2026, 05:21 PM UTC

Affected components

PowerSchool Customer Central

Update timeline

  1. investigating Oct 27, 2026, 05:21 PM UTC

    We are investigating an issue affecting access to Customer Central from select PowerSchool products. Some users may see a browser security error when they select the Customer Central link in their product.

  2. investigating Oct 27, 2026, 05:24 PM UTC

    We are continuing to investigate this issue.

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