SchooLinks experienced a major incident on February 10, 2026 affecting SchooLinks Web App and Clever Single Sign-On (SSO) and 1 more component, lasting 1h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 10, 2026, 08:48 PM UTC
We are currently experiencing an outage where our application is not loading for users. This issue is caused by an ongoing service disruption with Amazon CloudFront, which is impacting our ability to serve application content. We are actively monitoring the situation and working with AWS to understand the scope and resolution timeline of the CloudFront issue. Update from AWS: https://health.aws.amazon.com/health/status
- monitoring Feb 10, 2026, 09:55 PM UTC
AWS has reported early signs of recovery, and is continuing to work toward full recovery. At this moment the SchooLinks app is loading for many users. Our team is actively monitoring infrastructure health and will provide another update when this outage has been fully resolved.
- resolved Feb 10, 2026, 10:46 PM UTC
SchooLinks is fully operational. AWS has confirmed a full recovery and we have not observed any further errors from our testing.