SchooLinks incident

Application Unavailable Due to CDN Issues

Resolved after 1 hour 58 minutes, affecting SchooLinks Web App and Clever Single Sign-On (SSO) and 1 more, on February 10, 2026.

resolved Feb 10, 2026, 10:46 PM UTC

SchooLinks is fully operational. AWS has confirmed a full recovery and we have not observed any further errors from our testing.

Started
Feb 10, 2026, 08:48 PM UTC
Resolved
Feb 10, 2026, 10:46 PM UTC
Duration
1h 58m
Detected by Pingoru
Feb 10, 2026, 08:48 PM UTC

Affected components

SchooLinks Web AppClever Single Sign-On (SSO)ClassLink Single Sign-On (SSO)College Application ManagerCourse Planner

Update timeline

  1. investigating Feb 10, 2026, 08:48 PM UTC

    We are currently experiencing an outage where our application is not loading for users. This issue is caused by an ongoing service disruption with Amazon CloudFront, which is impacting our ability to serve application content. We are actively monitoring the situation and working with AWS to understand the scope and resolution timeline of the CloudFront issue. Update from AWS: https://health.aws.amazon.com/health/status

  2. monitoring Feb 10, 2026, 09:55 PM UTC

    AWS has reported early signs of recovery, and is continuing to work toward full recovery. At this moment the SchooLinks app is loading for many users. Our team is actively monitoring infrastructure health and will provide another update when this outage has been fully resolved.

  3. resolved Feb 10, 2026, 10:46 PM UTC

    SchooLinks is fully operational. AWS has confirmed a full recovery and we have not observed any further errors from our testing.

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