SchooLinks incident

Degraded Performance

Resolved after 22 minutes, on September 3, 2026.

resolved Sep 03, 2026, 09:02 PM UTC

Between approximately 2:31 PM and 2:52 PM Central Time, some users experienced degraded performance across the platform. Depending on the action, some requests may have taken longer to complete or timed out. No data was affected. The underlying issue has been resolved and performance has returned to normal. We have increased capacity, are continuing to monitor and are performing an investigation to take steps to prevent a recurrence. We apologize for the disruption.

Started
Sep 03, 2026, 07:30 PM UTC
Resolved
Sep 03, 2026, 07:52 PM UTC
Duration
22m
Detected by Pingoru
Sep 03, 2026, 07:30 PM UTC

Update timeline

  1. resolved Sep 03, 2026, 09:02 PM UTC

    Between approximately 2:31 PM and 2:52 PM Central Time, some users experienced degraded performance across the platform. Depending on the action, some requests may have taken longer to complete or timed out. No data was affected. The underlying issue has been resolved and performance has returned to normal. We have increased capacity, are continuing to monitor and are performing an investigation to take steps to prevent a recurrence. We apologize for the disruption.

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