Resolved after 3 hours 6 minutes, affecting Transactional Email, on November 5, 2026.
We have identified the issue and successfully restored outbound traffic. The problem was caused by a network configuration that failed to apply properly. We applied fix, which resolved the situation, and outgoing emails should start clearing and sending out gradually.
Affected components
Update timeline
- identified Nov 05, 2026, 12:27 PM UTC
Some customers may experience emails getting stuck while processing or sending. We are actively working to resolve the issue and sincerely apologize for the inconvenience caused.
- monitoring Nov 05, 2026, 02:08 PM UTC
We have identified the issue and successfully restored outbound traffic. The problem was caused by a network configuration that failed to apply properly. We applied fix, which resolved the situation, and outgoing emails should start clearing and sending out gradually.
- resolved Nov 05, 2026, 03:33 PM UTC
All emails have now been sent, and traffic is back to normal.
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