Scaleway Outage History

Scaleway degraded · 4 active incidents View live status →

Scaleway had 136 outages in the last 2 years totaling 288h 22m of downtime — averaging 5.6 incidents per month.

There were 136 Scaleway outages since July 16, 2025 totaling 288h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.scaleway.com

Notice June 17, 2026

[VPC] - Connectivity Issue - Access to New Resources Impacted

Detected by Pingoru
Jun 17, 2026, 12:04 PM UTC
Resolved
Jun 17, 2026, 12:56 PM UTC
Duration
51m
Timeline · 3 updates
  1. identified Jun 17, 2026, 10:10 AM UTC

    Some users may experience connectivity issues when accessing newly created resources in VPC. The incident started at 08:50 UTC. The problem has been identified, and we are actively working to resolve it.

  2. monitoring Jun 17, 2026, 12:04 PM UTC

    We have resolved a certificate configuration issue that caused a communication outage between two of our internal components. All affected services are now fully restored and operating normally. Our team is actively monitoring the situation and implementing permanent changes to improve stability and prevent this specific issue from recurring.

  3. resolved Jun 17, 2026, 12:56 PM UTC

    Some users may experience connectivity issues when accessing newly created resources in VPC. The incident started at 08:50 UTC. The problem has been identified, and we are actively working to resolve it.

Read the full incident report →

Minor June 17, 2026

[IPAM] - [it-mil] Edges unable to query IPAM

Detected by Pingoru
Jun 17, 2026, 09:19 AM UTC
Resolved
Jun 17, 2026, 09:32 AM UTC
Duration
12m
Affected: Private Networkit-mil-1
Timeline · 2 updates
  1. investigating Jun 17, 2026, 09:19 AM UTC

    Customers may experience connectivity issues with IPAM service in the Milan region due to an internal dependency.

  2. identified Jun 17, 2026, 09:20 AM UTC

    The issue has been identified and a fix is being implemented.

Read the full incident report →

Notice June 16, 2026

[Registry] - [FR-PAR] Slowness and push issues

Detected by Pingoru
Jun 16, 2026, 04:53 PM UTC
Resolved
Jun 16, 2026, 05:03 PM UTC
Duration
10m
Affected: fr-par-1fr-par-2fr-par-3Container RegistryJobsServerless ContainerServerless Functions
Timeline · 4 updates
  1. identified Jun 16, 2026, 04:53 PM UTC

    Customers may experience issues when pushing to Container Registry

  2. identified Jun 16, 2026, 05:00 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jun 16, 2026, 05:02 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jun 16, 2026, 05:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 16, 2026

[Generative APIs] - [fr-par] New batches are stuck in validating

Detected by Pingoru
Jun 16, 2026, 09:19 AM UTC
Resolved
Jun 17, 2026, 12:26 PM UTC
Duration
1d 3h
Affected: APIsGenerative API
Timeline · 4 updates
  1. investigating Jun 16, 2026, 09:19 AM UTC

    Customers may experience delays when creating new batches in Generative APIs due to an internal dependency issue.

  2. identified Jun 16, 2026, 11:09 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jun 16, 2026, 11:12 AM UTC

    Customers may experience delays when creating new batches in Generative APIs due to an internal dependency issue. IAM managed application "scw-managed-genapi-batch" used within the batch system have been re created. Customers using S3 bucket policies may need to update their policy to take in account the new ApplicationID. The ApplicationId can be found after a first batch validation error

  4. resolved Jun 17, 2026, 12:26 PM UTC

    Customers may have experienced delays when creating new batches in Generative APIs due to an internal dependency issue. The issue has been resolved and all batches are now being processed normally.

Read the full incident report →

Minor June 15, 2026

[Kapsule & Kosmos] - [WORLD] Loss of public connectivity on isolated nodes

Detected by Pingoru
Jun 15, 2026, 04:32 PM UTC
Resolved
Jun 15, 2026, 05:13 PM UTC
Duration
40m
Affected: Kubernetes Kapsule
Timeline · 2 updates
  1. investigating Jun 15, 2026, 04:32 PM UTC

    Customers may experience loss of public connectivity on Kapsule and Kosmos due to loss of default route on fully isolated nodes. Running netplan apply on the node or triggering a reboot fixes the issue. We are currently investigating the issue.

  2. resolved Jun 15, 2026, 05:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 15, 2026

[Account API] - [global] Cannot Set Organization Country

Detected by Pingoru
Jun 15, 2026, 02:27 PM UTC
Resolved
Jun 15, 2026, 03:30 PM UTC
Duration
1h 2m
Affected: Account
Timeline · 2 updates
  1. investigating Jun 15, 2026, 02:27 PM UTC

    Customers cannot set an organization address during account creation or for existing accounts due to an empty country selection dropdown.

  2. resolved Jun 15, 2026, 03:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 15, 2026

[Account API] - [global] Cannot Perform Identity Verification (KYC)

Detected by Pingoru
Jun 15, 2026, 12:13 PM UTC
Resolved
Jun 15, 2026, 01:50 PM UTC
Duration
1h 36m
Affected: Account
Timeline · 3 updates
  1. identified Jun 15, 2026, 12:13 PM UTC

    Users cannot perform an identity verification on the console, preventing obtaining quota increase. The following error message appears when trying to perform a KYC: `Failed to connect to identity verification provider. Try again or contact Support.`

  2. identified Jun 15, 2026, 12:15 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jun 15, 2026, 01:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 15, 2026

[Dedibox] - [AMS1] Switch rebooted in Room H6 Rack 6.12

Detected by Pingoru
Jun 15, 2026, 09:00 AM UTC
Resolved
Jun 15, 2026, 10:20 AM UTC
Duration
1h 19m
Affected: Dedibox
Timeline · 4 updates
  1. investigating Jun 15, 2026, 09:00 AM UTC

    Some customers may have experienced network connectivity issues in the AMS1 AZ due to a unexpected network switch reboot. The issue has now been resolved. All relevant teams are investigating the incident to determine the root cause and prevent similar issues in the future.

  2. investigating Jun 15, 2026, 09:21 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 15, 2026, 09:28 AM UTC

    The issue has now been resolved. All relevant teams are investigating the incident to determine the root cause and prevent similar issues in the future.

  4. resolved Jun 15, 2026, 10:20 AM UTC

    The root cause was due to a hardware issue on the switch. We will do a replacement in a near future. A separate maintenance will be created to prevent any further issue. All servers linked to this switch and racks are up and running.

Read the full incident report →

Notice June 13, 2026

[WBHE] - [fr-par] - MySQL down on pf-013

Detected by Pingoru
Jun 13, 2026, 09:07 AM UTC
Resolved
Jun 13, 2026, 09:07 AM UTC
Duration
—
Affected: Web Hosting
Timeline · 1 update
  1. resolved Jun 13, 2026, 09:07 AM UTC

    Customers may experience connectivity issues with MySQL databases on pf-013 due to a storage capacity issue on an internal component.

Read the full incident report →

Minor June 12, 2026

[DOMAIN] DNS servers unreachable

Detected by Pingoru
Jun 12, 2026, 07:03 PM UTC
Resolved
Jun 12, 2026, 05:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jun 12, 2026, 07:03 PM UTC

    The DNS servers ns0.online.net (IPv4) for Dedibox domains and ns0.dom.scw.cloud (IPv4) for Scaleway domains are unreachable, but the other DNS servers remain available.

Read the full incident report →

Major June 12, 2026

[WEBHOSTING CLASSIC] [fr-par] Authentication issues on email and databases

Detected by Pingoru
Jun 12, 2026, 05:12 PM UTC
Resolved
Jun 12, 2026, 06:57 PM UTC
Duration
1h 45m
Affected: Hosting
Timeline · 2 updates
  1. investigating Jun 12, 2026, 05:12 PM UTC

    Following a defect on one of our switch, our authentication servers are currently unavailable. This impact the mail and databases access. Our engineers are currently investigating.

  2. resolved Jun 12, 2026, 06:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 12, 2026

[WebHosting Elements] - [fr-par] Customer websites not accessible on pf-014.whm.fr-par.scw.cloud

Detected by Pingoru
Jun 12, 2026, 08:34 AM UTC
Resolved
Jun 12, 2026, 07:09 PM UTC
Duration
10h 35m
Affected: Web Hosting
Timeline · 2 updates
  1. investigating Jun 12, 2026, 08:34 AM UTC

    Customers may experience connectivity issues on their websites hosted on pf-014.whm.fr-par.scw.cloud due to an internal dependency malfunction.

  2. resolved Jun 12, 2026, 07:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 11, 2026

[Queues, Topics & Events] - [fr-par] High load on service

Detected by Pingoru
Jun 11, 2026, 08:55 AM UTC
Resolved
Jun 11, 2026, 10:16 AM UTC
Duration
1h 21m
Affected: Messaging and Queuing
Timeline · 3 updates
  1. investigating Jun 11, 2026, 08:55 AM UTC

    Customers may experience high load on Queues, Topics & Events in fr-par due to an internal component. We are currrently investigating this issue.

  2. identified Jun 11, 2026, 09:51 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 11, 2026, 10:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 11, 2026

[CAAS] - [nl-ams] - some container logs not available between 2026-02-10 09:00 UTC and 2026-02-11 08:00 UTC

Detected by Pingoru
Jun 11, 2026, 08:24 AM UTC
Resolved
Jun 11, 2026, 08:24 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jun 11, 2026, 08:24 AM UTC

    Between 2026-02-10 09:00 UTC and 2026-02-11 08:00 UTC, around 50% of container logs were not forwarded to users' cockpit. After investigation, a faulty reload of our logs collector caused the issue. After reloading, some logs might have been backfilled, but not the entirety. The issue is now fixed; sorry about any inconvenience.

Read the full incident report →

Major June 10, 2026

[Account API] - [global] Unable to create corporate accounts

Detected by Pingoru
Jun 10, 2026, 02:41 PM UTC
Resolved
Jun 10, 2026, 03:24 PM UTC
Duration
42m
Affected: BillingEnvironmental FootprintLoad Balancer
Timeline · 2 updates
  1. investigating Jun 10, 2026, 02:41 PM UTC

    Customers are unable to create corporate accounts through the Account API. we are currently investigating this issue.

  2. resolved Jun 10, 2026, 03:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 10, 2026

[Managed Inference] - [fr-par] Deployments CRUD operations instabilities

Detected by Pingoru
Jun 10, 2026, 07:28 AM UTC
Resolved
Jun 10, 2026, 08:03 AM UTC
Duration
35m
Affected: APIs
Timeline · 2 updates
  1. investigating Jun 10, 2026, 07:28 AM UTC

    Customers may experience failing CRUD operations on deployments for Generative APIs in fr-par due to instabilities on an internal component. Active deployments are unaffected unless updated.

  2. resolved Jun 10, 2026, 08:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 9, 2026

[MongoDB] - [fr-par] Connectivity issues on public endpoints

Detected by Pingoru
Jun 09, 2026, 08:30 AM UTC
Resolved
Jun 09, 2026, 03:21 PM UTC
Duration
6h 51m
Affected: Databases
Timeline · 2 updates
  1. investigating Jun 09, 2026, 08:30 AM UTC

    Customers may experience connectivity issues on MongoDB public endpoints due to a flap on an internal component.

  2. resolved Jun 09, 2026, 03:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 8, 2026

[Dedibox RPN] - [fr-par] Partial loss of connectivity between Paris and Amsterdam

Detected by Pingoru
Jun 08, 2026, 04:08 PM UTC
Resolved
Jun 09, 2026, 07:35 AM UTC
Duration
15h 26m
Affected: RPN
Timeline · 3 updates
  1. identified Jun 08, 2026, 04:08 PM UTC

    Customers may experience network congestion between Paris and Amsterdam due to a partial loss of redundancy on the RPN network.

  2. identified Jun 08, 2026, 04:11 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jun 09, 2026, 07:35 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 5, 2026

[Block Storage] - [fr-par-1] High latencies on volumes

Detected by Pingoru
Jun 05, 2026, 09:22 AM UTC
Resolved
Jun 08, 2026, 12:53 PM UTC
Duration
3d 3h
Affected: Block Storage
Timeline · 3 updates
  1. investigating Jun 05, 2026, 09:22 AM UTC

    Customers may experience high latencies on Block Storage volumes in fr-par-1 due to increased background operations on the underlying storage system.

  2. monitoring Jun 05, 2026, 02:50 PM UTC

    Customers may experience high latencies on Block Storage volumes in fr-par-1 due to increased background operations on the underlying storage system. The issue has been identified and mitigated. We are monitoring the situation to ensure a full recovery.

  3. resolved Jun 08, 2026, 12:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 4, 2026

[Dedibox dedicated servers] - Installation Rocky 9 broken

Detected by Pingoru
Jun 04, 2026, 10:55 AM UTC
Resolved
Jun 04, 2026, 12:16 PM UTC
Duration
1h 20m
Affected: Dedibox
Timeline · 2 updates
  1. investigating Jun 04, 2026, 10:55 AM UTC

    Customers may experience installation failures when attempting to install Rocky Linux 9 on Dedibox dedicated servers due to an error in the storage module.

  2. resolved Jun 04, 2026, 12:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 2, 2026

[Container Registry] - [fr-par] Slow operations and timeouts

Detected by Pingoru
Jun 02, 2026, 01:05 PM UTC
Resolved
Jun 05, 2026, 09:20 AM UTC
Duration
2d 20h
Affected: Container RegistryJobsServerless ContainerServerless Functions
Timeline · 3 updates
  1. investigating Jun 02, 2026, 01:05 PM UTC

    Customers may experience slow operations or timeouts when using the Container Registry in the fr-par region.

  2. investigating Jun 02, 2026, 01:10 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 05, 2026, 09:20 AM UTC

    This incident has been resolved.

Read the full incident report →