Scaleway Outage History

Due to an internal issue, it is currently not possible to create new instances across all regions from the console. However, you can create them using the Scaleway CLI available here: https://cli.scaleway.com/instance/

The emails that are sent to ProtonMail (including the emails sent to a custom domain associated to ProtonMail) are processed very slowly.

Customers may experience DNS resolution failures for their Serverless Functions in the nl-ams and pl-waw regions, due to an error that happened during the scheduled maintenance: https://status.scaleway.com/incidents/qhh06fhhn47r. Errors for clients might look like: "lookup [...] on 10.32.15.25:53: read udp 100.96.xx.xx:xx->10.32.15.25:53: i/o timeout". We have identified the root cause. Sorry about any inconvenience.

We are continuing to investigate this issue.

After investigation, this also affects functions created on new namespaces on fr-par.

Customers may experience timeouts when performing IPMI calls, including stop, start, and reboot actions, on BareMetal servers.

We have detected a switch down in room 1 rack c57 in DC5 Servers in that rack currently have no private network access and are unreachable. 27.04.2026 10h00 UTC The issue has been forwarded to our team for resolution.

Since 8:50am CET, customers may experience network connectivity issues on servers attached to the rpn switch s1-c57-3.rpn.dc5 in DC5. We are currently investigating this issue.

We have detected a switch down in DC3;4 4-6;F2. Servers in that rack currently have no public network access and are unreachable. =================== 23/042026 10h20 UTC The issue has been forwarded to our team for resolution.

Customers may experience timeouts when uploading objects to Object Storage in the fr-par region due to an issue with an internal component.

We are continuing to investigate this issue.

We have detected a switch down in DC2; room 205; H8 Servers in that rack currently have no public network access and are unreachable. =================== ##### 21.04.y2026 21.30 UTC The issue has been forwarded to our team for resolution.

Customers may experience elevated 5xx errors on logs ingestion in fr-par.

Customers may have experienced connection issues with Managed Opensearch due to an expired certificate. We apologize for the inconvenience Start time: 1:30pm

Due to an ongoing issue with an internal API service, Cloud-init may fail to load the Scaleway datasource, which means Instances may end up in an unconfigured state. We have identified the culprit and are actively working on a resolution.

Customers may experience network connectivity issues on Room 108 Rack A7 in DC2 due to a configuration error on an internal component.

We are currently experiencing increased latencies on one of our clusters in the PAR-1 region, since 13:20 UTC. This situation may also impact other services relying on this infrastructure: Mongo DB, Postgresql DB, MySQL DB, Serverless, Data Warehouse, Cockpit, ServerlessDB. Our teams are actively working on. The situation has slightly improved since the beginning of the mitigation actions, and additional measures will be implemented shortly to further reduce the impact.

Block Storage issue is now corrected. We are still working on managing possible impacts on other products.

Customers may experience access issues with newly generated S3 API keys due to insufficient bucket permissions. We are currently investigating the root cause.