Scaleway incident

[Generative APIs] - GLM-5.3 model unavailability

Ongoing since 11:03 AM UTC, affecting Generative API.

investigating Oct 27, 2026, 11:03 AM UTC

[10:06] Requests on model had experienced elevated timeouts. [10:15] Model has been unavailable [10:50] Fix has been applied

Started
Oct 27, 2026, 11:03 AM UTC
Resolved
Ongoing
Duration
● 1d 17h
Detected by Pingoru
Oct 27, 2026, 11:03 AM UTC

Affected components

Generative API

Update timeline

  1. investigating Oct 27, 2026, 11:03 AM UTC

    [10:06] Requests on model had experienced elevated timeouts. [10:15] Model has been unavailable [10:50] Fix has been applied

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