ScalePad experienced a notice incident on June 17, 2025 affecting Backup Radar, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Backup Radar
Update timeline
- monitoring Jun 17, 2025, 06:42 PM UTC
An error in our certificate renewal process caused Backup Radar to be inaccessible for partners in both US and EU regions. We have deployed a fix to the affected services and the app should now be accessible again.
- resolved Jun 17, 2025, 07:54 PM UTC
We have not seen any further errors following our fix so we are closing this incident at this time. Thank you very much for your patience.