Resolved after 40 minutes, affecting API and Customer Web Portal, on October 22, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
APICustomer Web Portal
Update timeline
- investigating Oct 22, 2025, 10:13 PM UTC
We're experiencing an elevated level of errors and are currently looking into the issue.
- identified Oct 22, 2025, 10:41 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 22, 2025, 10:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 22, 2025, 10:54 PM UTC
This incident has been resolved.
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Amazon Web Services