Scalapay incident

Elevated Errors

Notice Resolved View vendor source →

Scalapay experienced a notice incident on October 22, 2025 affecting API and Customer Web Portal, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2025, 10:13 PM UTC
Resolved
Oct 22, 2025, 10:54 PM UTC
Duration
40m
Detected by Pingoru
Oct 22, 2025, 10:13 PM UTC

Affected components

APICustomer Web Portal

Update timeline

  1. investigating Oct 22, 2025, 10:13 PM UTC

    We're experiencing an elevated level of errors and are currently looking into the issue.

  2. identified Oct 22, 2025, 10:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 22, 2025, 10:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 22, 2025, 10:54 PM UTC

    This incident has been resolved.