Resolved after 37 minutes, affecting API and Customer Web Portal, on October 13, 2026.
We are continuing to monitor for any further issues.
Affected components
APICustomer Web Portal
Update timeline
- identified Oct 13, 2026, 03:08 AM UTC
We're experiencing an elevated level of errors and are currently looking into the issue.
- monitoring Oct 13, 2026, 03:29 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 13, 2026, 03:45 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 13, 2026, 03:45 AM UTC
This incident has been resolved.
Your product runs on more than Scalapay
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services