Scalapay incident

Elevated Errors

Resolved after 14 minutes, affecting API and Customer Web Portal, on February 13, 2024.

monitoring Feb 13, 2024, 02:40 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 13, 2024, 02:37 AM UTC
Resolved
Feb 13, 2024, 02:52 AM UTC
Duration
14m
Detected by Pingoru
Feb 13, 2024, 02:37 AM UTC

Affected components

APICustomer Web Portal

Update timeline

  1. investigating Feb 13, 2024, 02:37 AM UTC

    We're experiencing an elevated level of errors and are currently looking into the issue.

  2. monitoring Feb 13, 2024, 02:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 13, 2024, 02:52 AM UTC

    This incident has been resolved.

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