Resolved after 3 hours 22 minutes, affecting API and Customer Web Portal, on December 17, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
APICustomer Web Portal
Update timeline
- investigating Dec 17, 2024, 07:35 AM UTC
We're experiencing an elevated level of errors and are currently looking into the issue.
- monitoring Dec 17, 2024, 08:03 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 17, 2024, 10:57 AM UTC
This incident has been resolved.
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