SavvyMoney incident

External-api failed to process some requests

Major Resolved View vendor source →

SavvyMoney experienced a major incident on November 14, 2025 affecting API Core Service, lasting 4h 16m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2025, 02:45 PM UTC
Resolved
Nov 14, 2025, 07:01 PM UTC
Duration
4h 16m
Detected by Pingoru
Nov 14, 2025, 02:45 PM UTC

Affected components

API Core Service

Update timeline

  1. investigating Nov 14, 2025, 02:45 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 14, 2025, 02:45 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 14, 2025, 03:32 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 14, 2025, 03:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 14, 2025, 07:01 PM UTC

    This incident has been resolved.