SavvyMoney experienced a critical incident on December 17, 2025 affecting API Core Service and Analytics and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
API Core ServiceAnalyticsCredit ServiceOffers EngineSSO Service - AuthSSO Service - WebCMS Core ServicesCMS Builder Services
Update timeline
- investigating Dec 17, 2025, 07:39 PM UTC
We are currently experiencing an outage impacting our services. Our team is actively working to restore service and will provide updates as they become available.
- identified Dec 17, 2025, 07:57 PM UTC
We have identified the issues.
- identified Dec 17, 2025, 08:01 PM UTC
We are continuing to work on a fix for this issue.
- resolved Dec 17, 2025, 08:02 PM UTC
Service has been restored.