SavvyMoney incident

External-api performance degradation

Minor Resolved View vendor source →

SavvyMoney experienced a minor incident on January 20, 2026 affecting API Core Service and CMS Core Services, lasting 22h 12m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2026, 02:16 PM UTC
Resolved
Jan 21, 2026, 12:29 PM UTC
Duration
22h 12m
Detected by Pingoru
Jan 20, 2026, 02:16 PM UTC

Affected components

API Core ServiceCMS Core Services

Update timeline

  1. investigating Jan 20, 2026, 02:16 PM UTC

    We are currently experiencing an issue with external-api performance degradation

  2. identified Jan 20, 2026, 02:58 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 20, 2026, 03:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 21, 2026, 12:29 PM UTC

    This incident has been resolved.