Resolved after 22 hours 12 minutes, affecting API Core Service and CMS Core Services, on January 20, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
API Core ServiceCMS Core Services
Update timeline
- investigating Jan 20, 2026, 02:16 PM UTC
We are currently experiencing an issue with external-api performance degradation
- identified Jan 20, 2026, 02:58 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 20, 2026, 03:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 21, 2026, 12:29 PM UTC
This incident has been resolved.
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