SavvyMoney incident

Analytics Platform Outage

Critical Resolved View vendor source →
Started
Feb 05, 2026, 03:24 PM UTC
Resolved
Feb 05, 2026, 05:34 PM UTC
Duration
2h 10m
Detected by Pingoru
Feb 05, 2026, 03:24 PM UTC

Affected components

Analytics

Update timeline

  1. investigating Feb 05, 2026, 03:24 PM UTC

    We are currently experiencing an outage affecting the Analytics platform. The issue has been identified, and teams are actively working on a resolution. We will provide updates as progress is made.

  2. identified Feb 05, 2026, 04:53 PM UTC

    Data sources are currently being refreshed. Analytics functionality is expected to restore within the next ~15 minutes. We will continue to monitor and provide updates as needed.

  3. resolved Feb 05, 2026, 05:34 PM UTC

    The Analytics platform outage has been resolved, and all services are operating normally. The issue was caused by an internal configuration error during remediation of a previously identified data source issue. This resulted in temporary unavailability while data sources and workbooks were restored. The platform was unavailable from 7:15 AM PST to 9:10 AM PST. We have corrected the underlying issue and taken steps to prevent recurrence. Thank you for your patience.

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