SavvyMoney incident

Core Application is currently unavailable

Critical Resolved View vendor source →

SavvyMoney experienced a critical incident on May 8, 2026 affecting API Core Service and Credit Service and 1 more component, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 01:07 AM UTC
Resolved
May 08, 2026, 02:16 AM UTC
Duration
1h 9m
Detected by Pingoru
May 08, 2026, 01:07 AM UTC

Affected components

API Core ServiceCredit ServiceOffers EngineSSO Service - AuthSSO Service - Web

Update timeline

  1. investigating May 08, 2026, 01:07 AM UTC

    Core application is currently unavailable

  2. investigating May 08, 2026, 01:07 AM UTC

    We are continuing to investigate this issue.

  3. identified May 08, 2026, 02:04 AM UTC

    We are partially recovered from a service disruption caused by an AWS infrastructure issue in us-east-1. Most traffic is now flowing, but response times remain elevated. We expect full recovery within 30–60 min as systems normalize.

  4. resolved May 08, 2026, 02:16 AM UTC

    This incident is resolved.