Resolved after 1 hour 24 minutes, affecting Credit Service and Offers Engine, on October 3, 2023.
A fix has been implemented and we are monitoring the results.
Affected components
Credit ServiceOffers Engine
Update timeline
- investigating Oct 03, 2023, 03:12 PM UTC
Our offers engine processing infrastructure is running behind, causing slow credit service availability. No data has been lost, and the system should be caught up shortly.
- monitoring Oct 03, 2023, 03:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 03, 2023, 04:37 PM UTC
This incident has been resolved.
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