SavvyMoney incident
Underlying AWS east-1 infrastructure issues causing major outage
Resolved after 3 hours 37 minutes, affecting API Core Service and Analytics and 1 more, on July 30, 2024.
AWS is continuing to resolve the increased error rates and latencies affecting multiple services in the US East (N. Virginia) Region. AWS engineering teams are actively investigating the root cause and implementing mitigations to restore normal service operations as quickly as possible. AWS understands the impact on SavvyMoney and is committed to providing timely updates as progress is made. This is affecting not only SavvyMoney but also other websites in that region. https://health.aws.amazon.com/health/status
Affected components
Update timeline
- investigating Jul 30, 2024, 10:57 PM UTC
AWS has notified all customers that reside in us-east-1 that they are experiencing major infrastructure outages. They are working to resolve. This impact all SavvyMoney services.
- identified Jul 30, 2024, 10:57 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 31, 2024, 12:29 AM UTC
AWS is continuing to resolve the increased error rates and latencies affecting multiple services in the US East (N. Virginia) Region. AWS engineering teams are actively investigating the root cause and implementing mitigations to restore normal service operations as quickly as possible. AWS understands the impact on SavvyMoney and is committed to providing timely updates as progress is made. This is affecting not only SavvyMoney but also other websites in that region. https://health.aws.amazon.com/health/status
- resolved Jul 31, 2024, 02:34 AM UTC
The issue at AWS East 1 has been resolved.
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