SavvyMoney incident
SavvyMoney credit score experiencing intermittent issues
Resolved after 1 hour 16 minutes, affecting API Core Service and Credit Service and 1 more, on November 12, 2024.
The incident has been resolved, and all services are now fully operational. We are working closely with AWS on the underlying issues and will publish a Root Cause Analysis (RCA) and Corrective and Preventive Actions (CAPA) report within the next 48 hours.
Affected components
Update timeline
- investigating Nov 12, 2024, 04:21 PM UTC
We are currently investigating the issue
- investigating Nov 12, 2024, 04:25 PM UTC
We are continuing to investigate this issue.
- monitoring Nov 12, 2024, 04:47 PM UTC
We are actively monitoring the situation, and most services have been restored.
- resolved Nov 12, 2024, 05:37 PM UTC
The incident has been resolved, and all services are now fully operational. We are working closely with AWS on the underlying issues and will publish a Root Cause Analysis (RCA) and Corrective and Preventive Actions (CAPA) report within the next 48 hours.
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