Savvas Outage History

Savvas is up right now

Savvas had 16 outages in the last 2 years totaling 58h 39m of downtime — averaging 0.7 incidents per month.

There were 16 Savvas outages since June 3, 2025 totaling 58h 39m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.savvas.com

Major May 8, 2026

Savvas Realize content loading issue

Detected by Pingoru
May 08, 2026, 06:43 PM UTC
Resolved
May 08, 2026, 10:32 PM UTC
Duration
3h 49m
Affected: Realize
Timeline · 4 updates
  1. investigating May 08, 2026, 06:43 PM UTC

    Our team is reviewing a content issue which is preventing lesson plan pages from loading. Our team is investigating the issue and will work to resolve as soon as possible.

  2. investigating May 08, 2026, 06:46 PM UTC

    We are continuing to investigate this issue.

  3. identified May 08, 2026, 09:59 PM UTC

    The issue was identified and the team has verified the fix in our testing environment. We will be deploying a fix to the customer facing environment soon.

  4. resolved May 08, 2026, 10:32 PM UTC

    This issue has been resolved.

Read the full incident report →

Notice February 24, 2026

Outlier Student LMS: Quizzes and Exams temporarily unavailable

Detected by Pingoru
Feb 24, 2026, 03:11 PM UTC
Resolved
Feb 24, 2026, 03:53 PM UTC
Duration
42m
Affected: Outlier.org
Timeline · 4 updates
  1. identified Feb 24, 2026, 03:11 PM UTC

    Students receive a network error modal when trying to submit quizzes and assignments, even when network connection is stable. We have identified a fix.

  2. identified Feb 24, 2026, 03:27 PM UTC

    A fix has been deployed for Exams. Quizzes are still unavailable.

  3. monitoring Feb 24, 2026, 03:44 PM UTC

    A fix has been implemented and we are monitoring the results. Students can now take Quizzes and Exams in the Outlier LMS.

  4. resolved Feb 24, 2026, 03:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 10, 2026

Savvas Realize Interactive Content Loading Issue

Detected by Pingoru
Feb 10, 2026, 09:58 PM UTC
Resolved
Feb 10, 2026, 09:58 PM UTC
Duration
—
Affected: Realize
Timeline · 1 update
  1. resolved Feb 10, 2026, 09:58 PM UTC

    Some customers may have noticed issues loading specific interactive features in Savvas Realize content items. The issue was triggered due to a problem with AWS, impacting many web sites across the Internet including Savvas Realize. The issue is resolved now and our engineers are closely monitoring system performance.

Read the full incident report →

Minor January 23, 2026

Savvas Realize login issue

Detected by Pingoru
Jan 23, 2026, 05:59 PM UTC
Resolved
Jan 23, 2026, 06:41 PM UTC
Duration
42m
Affected: Realize
Timeline · 2 updates
  1. investigating Jan 23, 2026, 05:59 PM UTC

    Some users are reporting issues with logging into Realize. Our team is investigating the issue and will provide an update as soon as possible.

  2. resolved Jan 23, 2026, 06:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 19, 2025

Savvas Realize Login Issue

Detected by Pingoru
Dec 19, 2025, 04:24 PM UTC
Resolved
Dec 19, 2025, 09:53 PM UTC
Duration
5h 29m
Affected: RealizeRealize ReaderRealize ReportsEasyBridgeSuccessMakerMomentum AssessmentsOutlier.orgiLit
Timeline · 2 updates
  1. identified Dec 19, 2025, 04:24 PM UTC

    Some customers may be experiencing issues while logging in to Savvas Realize. To fix this issue, please clear your browser cookies and retry login.

  2. resolved Dec 19, 2025, 09:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 3, 2025

Savvas Platform Performance Issue

Detected by Pingoru
Dec 03, 2025, 06:01 PM UTC
Resolved
Dec 03, 2025, 07:00 PM UTC
Duration
59m
Affected: RealizeRealize ReaderRealize ReportsEasyBridgeSuccessMakerMomentum AssessmentsOutlier.org
Timeline · 3 updates
  1. investigating Dec 03, 2025, 06:01 PM UTC

    Savvas Realize, SuccessMaker, Realize Reader and Realize Admin Reports are experiencing performance issues which may impact users' ability to log in. Our team is reviewing the issue now and working to restore service.

  2. investigating Dec 03, 2025, 06:26 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 03, 2025, 07:00 PM UTC

    This incident has been resolved. Our web host AWS experienced an issue which impacted Realize along with a number of other web sites. We appreciate your patience with this issue.

Read the full incident report →

Major November 18, 2025

Outlier Services

Detected by Pingoru
Nov 18, 2025, 02:09 PM UTC
Resolved
Nov 18, 2025, 05:15 PM UTC
Duration
3h 6m
Affected: Outlier.org
Timeline · 2 updates
  1. investigating Nov 18, 2025, 02:09 PM UTC

    Due to a partner outage, students are experiencing an elevated error rate when working through assignments. There are some instances when a student may not be able to get to the course.

  2. resolved Nov 18, 2025, 06:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 23, 2025

Savvas Login Issue

Detected by Pingoru
Oct 23, 2025, 05:57 PM UTC
Resolved
Oct 23, 2025, 06:37 PM UTC
Duration
40m
Affected: RealizeEasyBridge
Timeline · 2 updates
  1. investigating Oct 23, 2025, 05:57 PM UTC

    Customers who access Realize via Easybridge, for example any customer using Single Sign On, will experience an issue logging in right now. Our team is aware of this and working to resolve as soon as possible. If you do receive an error message, you can go to the following URL once the error message displays: https://www.savvasrealize.com/dashboard/viewer

  2. resolved Oct 23, 2025, 06:37 PM UTC

    We've temporarily routed all EasyBridge users directly to Realize. We're still working on restoring full EasyBridge capability to admins and to teachers and students who use EasyBridge to get to other tools like iLit.

Read the full incident report →

Notice October 20, 2025

Savvas Realize Performance Issues

Detected by Pingoru
Oct 20, 2025, 01:46 PM UTC
Resolved
Oct 21, 2025, 01:42 AM UTC
Duration
11h 55m
Affected: RealizeRealize ReaderRealize ReportsEasyBridgeSuccessMakerMomentum Assessments
Timeline · 4 updates
  1. monitoring Oct 20, 2025, 01:46 PM UTC

    Due to an issue with our cloud services provider, users may see slow performing pages and other issues. We are monitoring the situation and in active dialog with our provider to resolve this as soon as possible.

  2. monitoring Oct 20, 2025, 04:38 PM UTC

    A number of Savvas products may still be experiencing issues due to an ongoing AWS incident. We are working on recovering as soon as possible. You can follow the status of AWS' issues at https://health.aws.amazon.com/health/status

  3. monitoring Oct 20, 2025, 10:23 PM UTC

    The AWS incident is still ongoing, but most Realize and other Savvas digital products are functioning normally. We are still monitoring the situation with AWS closely.

  4. resolved Oct 21, 2025, 01:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 26, 2025

Outlier by Savvas System Issue

Detected by Pingoru
Sep 26, 2025, 10:27 PM UTC
Resolved
Sep 27, 2025, 05:04 PM UTC
Duration
18h 37m
Affected: Outlier.org
Timeline · 2 updates
  1. identified Sep 26, 2025, 10:27 PM UTC

    We're currently experiencing an unexpected issue that is preventing course assignments from appearing as expected. Our team is actively investigating the issue. We apologize for any inconvenience this may cause and appreciate your patience. We'll keep you updated through this channel and will work to resolve this as quickly as possible. -Outlier by Savvas Platform Management Team

  2. resolved Sep 27, 2025, 05:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 9, 2025

Momentum Assessment Access Issue

Detected by Pingoru
Sep 09, 2025, 04:33 PM UTC
Resolved
Sep 09, 2025, 10:35 PM UTC
Duration
6h 2m
Affected: Realize
Timeline · 2 updates
  1. investigating Sep 09, 2025, 04:33 PM UTC

    Students may experience a white screen when accessing Momentum Assessments. Additionally, some teachers have reported they are not able to see Momentum assessments within their Realize programs. Our team is reviewing this issue and will update here when it is resolved.

  2. resolved Sep 09, 2025, 10:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 29, 2025

Outlier Interactive Graph Issue

Detected by Pingoru
Aug 29, 2025, 01:43 PM UTC
Resolved
Aug 29, 2025, 04:52 PM UTC
Duration
3h 8m
Affected: Outlier.org
Timeline · 3 updates
  1. investigating Aug 29, 2025, 01:43 PM UTC

    One of the 3rd-party tools used in the Outlier student LMS is currently experiencing service disruptions. Outlier is working with the vendor to resolve the issue. Students in Calculus I, Precalculus, College Algebra, and Statistics courses will be unable to use our interactive graphs. We are actively working to resolve this issue and apologize for any inconvenience this may cause. We'll keep you updated through this channel and will work to resolve this issue as quickly as possible. -Outlier by Savvas Platform Management Team

  2. identified Aug 29, 2025, 02:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 29, 2025, 04:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 21, 2025

Rostering Ingestion Reports

Detected by Pingoru
Aug 21, 2025, 05:13 PM UTC
Resolved
Aug 21, 2025, 06:01 PM UTC
Duration
47m
Affected: EasyBridge
Timeline · 2 updates
  1. investigating Aug 21, 2025, 05:13 PM UTC

    We are aware of an issue preventing customer administrators from accessing the Errors and Warnings file from within Savvas EasyBridge. Our development team is actively working on a resolution with the highest priority. We sincerely apologize for the inconvenience and appreciate your patience as we work to restore full functionality.

  2. resolved Aug 21, 2025, 06:01 PM UTC

    The issue affecting access to the errors and warnings file has been fully resolved. Customers should now be able to open and review these files without any issues. We appreciate your patience while our team worked to restore full functionality.

Read the full incident report →

Minor July 9, 2025

Savvas Realize Teacher Experience Issues

Detected by Pingoru
Jul 09, 2025, 08:14 PM UTC
Resolved
Jul 09, 2025, 09:46 PM UTC
Duration
1h 32m
Affected: Realize
Timeline · 2 updates
  1. identified Jul 09, 2025, 08:14 PM UTC

    Our team has identified an issue that may impact teachers' ability to customize assessments, add items in My Library, and create/add items to Playlists. We are working quickly to resolve this issue.

  2. resolved Jul 09, 2025, 09:46 PM UTC

    This incident has been resolved. We appreciate your patience.

Read the full incident report →

Critical June 4, 2025

Outlier.org: Student, Partner, and Admin LMS outage

Detected by Pingoru
Jun 04, 2025, 04:02 PM UTC
Resolved
Jun 04, 2025, 04:33 PM UTC
Duration
31m
Affected: Outlier.org
Timeline · 5 updates
  1. investigating Jun 04, 2025, 04:02 PM UTC

    There is an infinite loading screen when trying to log in to dashboard.outlier.org, partners.outlier.org, or the internal Outlier admin dashboard.

  2. investigating Jun 04, 2025, 04:02 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 04, 2025, 04:21 PM UTC

    The issue has been identified and a fix is in process

  4. monitoring Jun 04, 2025, 04:22 PM UTC

    A fix has been implemented and we are monitoring results.

  5. resolved Jun 04, 2025, 04:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 3, 2025

Savvas Realize Performance Issue

Detected by Pingoru
Jun 03, 2025, 10:27 PM UTC
Resolved
Jun 03, 2025, 11:01 PM UTC
Duration
34m
Affected: Realize
Timeline · 2 updates
  1. investigating Jun 03, 2025, 10:27 PM UTC

    Our team is working to resolve a technical issue that is impacting users' ability to access Realize. We will restore service as soon as possible.

  2. resolved Jun 03, 2025, 11:01 PM UTC

    This incident is resolved. Savvas Realize is fully operational.

Read the full incident report →