Savvas incident

Outlier.org: Student, Partner, and Admin LMS outage

Critical Resolved View vendor source →

Savvas experienced a critical incident on June 4, 2025 affecting Outlier.org, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2025, 04:02 PM UTC
Resolved
Jun 04, 2025, 04:33 PM UTC
Duration
31m
Detected by Pingoru
Jun 04, 2025, 04:02 PM UTC

Affected components

Outlier.org

Update timeline

  1. investigating Jun 04, 2025, 04:02 PM UTC

    There is an infinite loading screen when trying to log in to dashboard.outlier.org, partners.outlier.org, or the internal Outlier admin dashboard.

  2. investigating Jun 04, 2025, 04:02 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 04, 2025, 04:21 PM UTC

    The issue has been identified and a fix is in process

  4. monitoring Jun 04, 2025, 04:22 PM UTC

    A fix has been implemented and we are monitoring results.

  5. resolved Jun 04, 2025, 04:33 PM UTC

    This incident has been resolved.