Savvas experienced a notice incident on October 20, 2025 affecting Realize and Realize Reader and 1 more component, lasting 11h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Oct 20, 2025, 01:46 PM UTC
Due to an issue with our cloud services provider, users may see slow performing pages and other issues. We are monitoring the situation and in active dialog with our provider to resolve this as soon as possible.
- monitoring Oct 20, 2025, 04:38 PM UTC
A number of Savvas products may still be experiencing issues due to an ongoing AWS incident. We are working on recovering as soon as possible. You can follow the status of AWS' issues at https://health.aws.amazon.com/health/status
- monitoring Oct 20, 2025, 10:23 PM UTC
The AWS incident is still ongoing, but most Realize and other Savvas digital products are functioning normally. We are still monitoring the situation with AWS closely.
- resolved Oct 21, 2025, 01:42 AM UTC
This incident has been resolved.