Savvas incident

Outlier Interactive Graph Issue

Minor Resolved View vendor source →

Savvas experienced a minor incident on August 29, 2025 affecting Outlier.org, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2025, 01:43 PM UTC
Resolved
Aug 29, 2025, 04:52 PM UTC
Duration
3h 8m
Detected by Pingoru
Aug 29, 2025, 01:43 PM UTC

Affected components

Outlier.org

Update timeline

  1. investigating Aug 29, 2025, 01:43 PM UTC

    One of the 3rd-party tools used in the Outlier student LMS is currently experiencing service disruptions. Outlier is working with the vendor to resolve the issue. Students in Calculus I, Precalculus, College Algebra, and Statistics courses will be unable to use our interactive graphs. We are actively working to resolve this issue and apologize for any inconvenience this may cause. We'll keep you updated through this channel and will work to resolve this issue as quickly as possible. -Outlier by Savvas Platform Management Team

  2. identified Aug 29, 2025, 02:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 29, 2025, 04:52 PM UTC

    This incident has been resolved.