Savvas incident

Savvas Realize content loading issue

Major Resolved View vendor source →

Savvas experienced a major incident on May 8, 2026 affecting Realize, lasting 3h 49m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 06:43 PM UTC
Resolved
May 08, 2026, 10:32 PM UTC
Duration
3h 49m
Detected by Pingoru
May 08, 2026, 06:43 PM UTC

Affected components

Realize

Update timeline

  1. investigating May 08, 2026, 06:43 PM UTC

    Our team is reviewing a content issue which is preventing lesson plan pages from loading. Our team is investigating the issue and will work to resolve as soon as possible.

  2. investigating May 08, 2026, 06:46 PM UTC

    We are continuing to investigate this issue.

  3. identified May 08, 2026, 09:59 PM UTC

    The issue was identified and the team has verified the fix in our testing environment. We will be deploying a fix to the customer facing environment soon.

  4. resolved May 08, 2026, 10:32 PM UTC

    This issue has been resolved.