Savvas incident

Intermittent Savvas Realize My Library / Content Loading issues

Savvas experienced a notice incident on September 23, 2026 affecting Realize, lasting 7h 52m. The incident has been resolved; the full update timeline is below.

Started: Sep 23, 2026, 03:59 PM UTC
Resolved: Sep 23, 2026, 11:51 PM UTC
Duration: 7h 52m
Detected by Pingoru: Sep 23, 2026, 03:59 PM UTC

Affected components

Realize

Update timeline

monitoring Sep 23, 2026, 03:59 PM UTC

Some users may see intermittent issues with content loading in My Library and potentially elsewhere within Savvas Realize. If users encounter any issues, we recommend performing a cache clear to resolve the issue. This can be done by clicking Ctrl + Shift + R (Windows/Linux) or Cmd + Shift + R (Mac) on the affected page. Our team is working to resolve this so that no cache clears are required.
resolved Sep 23, 2026, 11:51 PM UTC

This incident has been resolved.